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Published 4 months ago β€’ verified publisherinnovafour.com
SDKFlutter
PlatformAndroidiOSLinuxmacOSwebWindows
β†’

Metadata

CleverTap customer engagement integration for IForEvents - Advanced user analytics, segmentation, and personalized messaging.

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IForEvents CleverTap Integration #

pub package License: MIT

CleverTap analytics integration for IForEvents. This package provides seamless integration with CleverTap's customer engagement platform, enabling you to track user events, create detailed user profiles, and trigger personalized campaigns.

Features #

  • πŸš€ CleverTap Integration: Full support for CleverTap analytics and engagement
  • πŸ“Š Event Tracking: Track custom events with properties
  • πŸ‘€ User Profiles: Create and update user profiles with custom properties
  • πŸ’³ Revenue Tracking: Track purchases and revenue with charged events
  • πŸ“± Push Notifications: Support for CleverTap's push notification features
  • 🎯 Campaign Triggers: Events can trigger personalized campaigns
  • πŸ“ˆ Real-time Analytics: View events and user data in real-time
  • πŸ”„ User Journey Mapping: Track complete user lifecycle

Installation #

1. Add Dependencies #

Add this to your package's pubspec.yaml file:

dependencies:
  iforevents: ^0.0.3
  iforevents_clevertap: ^0.0.1

Then run:

flutter pub get

2. Get CleverTap Credentials #

  1. Create a CleverTap account at clevertap.com
  2. Create a new project or use an existing one
  3. Get your credentials from Settings β†’ Project:
    • Account ID
    • Token
    • Region (if applicable)

3. Native Configuration #

CleverTap requires native configuration for both Android and iOS platforms.

Android Setup

  1. Add CleverTap SDK to Android:

    In android/app/build.gradle:

    dependencies {
    implementation 'com.clevertap.android:clevertap-android-sdk:4.+'
    implementation 'com.android.support:support-v4:28.0.0'
}

  2. Add CleverTap configuration:

    In android/app/src/main/AndroidManifest.xml:

    <application
    android:name="com.clevertap.android.sdk.Application">
       
    <!-- CleverTap Account ID and Token -->
    <meta-data
        android:name="CLEVERTAP_ACCOUNT_ID"
        android:value="YOUR_CLEVERTAP_ACCOUNT_ID" />
    <meta-data
        android:name="CLEVERTAP_TOKEN"
        android:value="YOUR_CLEVERTAP_TOKEN" />
       
    <!-- Optional: CleverTap Region -->
    <meta-data
        android:name="CLEVERTAP_REGION"
        android:value="YOUR_REGION" />
       
    <!-- CleverTap Notification Icon -->
    <meta-data
        android:name="CLEVERTAP_NOTIFICATION_ICON"
        android:value="ic_notification" />
</application>

  3. Add Permissions:

    <uses-permission android:name="android.permission.INTERNET" />
<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />
<uses-permission android:name="android.permission.WAKE_LOCK" />

  4. Add ProGuard Rules (if using ProGuard):

    In android/app/proguard-rules.pro:

    -dontwarn com.clevertap.**
-keep class com.clevertap.** { *; }

iOS Setup

  1. Add CleverTap SDK to iOS:

    In ios/Podfile:

    pod 'CleverTap-iOS-SDK'

    Then run:

    cd ios && pod install

  2. Add CleverTap configuration:

    In ios/Runner/Info.plist:

    <dict>
    <!-- CleverTap Account ID and Token -->
    <key>CleverTapAccountID</key>
    <string>YOUR_CLEVERTAP_ACCOUNT_ID</string>
    <key>CleverTapToken</key>
    <string>YOUR_CLEVERTAP_TOKEN</string>
       
    <!-- Optional: CleverTap Region -->
    <key>CleverTapRegion</key>
    <string>YOUR_REGION</string>
</dict>

  3. Initialize CleverTap in AppDelegate:

    In ios/Runner/AppDelegate.swift:

    import UIKit
import Flutter
import CleverTapSDK

@UIApplicationMain
@objc class AppDelegate: FlutterAppDelegate {
  override func application(
    _ application: UIApplication,
    didFinishLaunchingWithOptions launchOptions: [UIApplication.LaunchOptionsKey: Any]?
  ) -> Bool {
       
    // Initialize CleverTap
    CleverTap.autoIntegrate()
       
    GeneratedPluginRegistrant.register(with: self)
    return super.application(application, didFinishLaunchingWithOptions: launchOptions)
  }
}

Usage #

Basic Setup #

import 'package:iforevents/iforevents.dart';
import 'package:iforevents_clevertap/iforevents_clevertap.dart';

class MyApp extends StatefulWidget {
  @override
  State<MyApp> createState() => _MyAppState();
}

class _MyAppState extends State<MyApp> {
  final Iforevents iforevents = const Iforevents();

  @override
  void initState() {
    super.initState();
    _initializeAnalytics();
  }

  Future<void> _initializeAnalytics() async {
    await iforevents.init(integrations: [
      const ClevertapIntegration(),
    ]);
  }

  @override
  Widget build(BuildContext context) {
    return MaterialApp(
      title: 'CleverTap Analytics Demo',
      home: HomeScreen(iforevents: iforevents),
    );
  }
}

User Identification #

// Identify a user with custom properties
await iforevents.identify(
  event: IdentifyEvent(
    customID: 'user_123',
    properties: {
      'email': 'user@example.com', // Mapped to CleverTap Email
      'name': 'John Doe',          // Mapped to CleverTap Name
      'phone': '+1234567890',      // Mapped to CleverTap Phone
      'age': 28,
      'plan': 'premium',
      'signup_date': '2023-01-15',
      'location': 'New York',
      'interests': ['technology', 'sports'],
    },
  ),
);

Event Tracking #

// Track simple events
iforevents.track(
  event: TrackEvent(
    eventName: 'button_clicked',
    properties: {
      'button_name': 'signup',
      'screen': 'home',
      'timestamp': DateTime.now().toIso8601String(),
    },
  ),
);

// Track user engagement
iforevents.track(
  event: TrackEvent(
    eventName: 'content_viewed',
    properties: {
      'content_id': 'article_123',
      'content_type': 'blog_post',
      'category': 'technology',
      'reading_time': 240,
    },
  ),
);

// Track app usage
iforevents.track(
  event: TrackEvent(
    eventName: 'feature_used',
    properties: {
      'feature_name': 'search',
      'usage_count': 5,
      'session_duration': 180,
    },
  ),
);

Revenue Tracking #

CleverTap has special handling for revenue events. Use the "Order Completed" event name:

// Track purchase/revenue (automatically uses CleverTap's charged event)
iforevents.track(
  event: TrackEvent(
    eventName: 'Order Completed', // Special event name for revenue
    properties: {
      'order_id': 'order_123',
      'total_amount': 99.99,
      'currency': 'USD',
      'payment_method': 'credit_card',
      'discount_applied': true,
      'discount_amount': 10.00,
      'products': [
        {
          'product_id': 'prod_123',
          'product_name': 'Premium Plan',
          'category': 'subscription',
          'price': 79.99,
          'quantity': 1,
        },
        {
          'product_id': 'prod_456',
          'product_name': 'Add-on Feature',
          'category': 'feature',
          'price': 19.99,
          'quantity': 1,
        }
      ],
    },
  ),
);

Reset User Data #

// Clear CleverTap resources and reset user data
await iforevents.reset();

Advanced Usage #

Campaign and Segmentation Events #

Track events that can be used for user segmentation and campaign triggers:

// User lifecycle events
iforevents.track(
  event: TrackEvent(
    eventName: 'onboarding_completed',
    properties: {
      'onboarding_version': 'v2.1',
      'steps_completed': 5,
      'time_taken': 300, // seconds
      'tutorial_skipped': false,
    },
  ),
);

// Engagement events
iforevents.track(
  event: TrackEvent(
    eventName: 'daily_streak_achieved',
    properties: {
      'streak_days': 7,
      'streak_type': 'login',
      'achievement_date': DateTime.now().toIso8601String(),
    },
  ),
);

// Retention events
iforevents.track(
  event: TrackEvent(
    eventName: 'app_backgrounded',
    properties: {
      'session_duration': 450,
      'screens_viewed': 8,
      'actions_performed': 15,
    },
  ),
);

Creating Custom CleverTap Integration #

You can extend the CleverTap integration for custom behavior:

import 'package:iforevents/iforevents.dart';
import 'package:clevertap_plugin/clevertap_plugin.dart';

class CustomClevertapIntegration extends Integration {
  final bool enableDebugLogging;
  final List<String> sensitiveProperties;
  
  const CustomClevertapIntegration({
    this.enableDebugLogging = false,
    this.sensitiveProperties = const ['email', 'phone'],
  });

  static bool isFirstIdentification = true;

  @override
  Future<void> init() async {
    if (enableDebugLogging) {
      await CleverTapPlugin.setDebugLevel(3);
      print('Custom CleverTap Integration initialized with debug logging');
    }
  }

  @override
  Future<void> identify({required IdentifyEvent event}) async {
    // Filter sensitive properties if needed
    final filteredProperties = <String, dynamic>{};
    
    for (final entry in event.properties.entries) {
      if (sensitiveProperties.contains(entry.key) && !_isValidData(entry.value)) {
        continue; // Skip invalid sensitive data
      }
      
      // Map special properties to CleverTap profile fields
      switch (entry.key) {
        case 'email':
          filteredProperties['Email'] = entry.value;
          break;
        case 'name':
          filteredProperties['Name'] = entry.value;
          break;
        case 'phone':
          filteredProperties['Phone'] = entry.value;
          break;
        case 'birthday':
          filteredProperties['DOB'] = entry.value;
          break;
        default:
          filteredProperties[entry.key] = entry.value;
      }
    }

    // Use onUserLogin for first identification, profileSet for updates
    if (isFirstIdentification) {
      await CleverTapPlugin.onUserLogin(filteredProperties);
      isFirstIdentification = false;
      
      if (enableDebugLogging) {
        print('CleverTap user login: ${event.customID}');
      }
    } else {
      await CleverTapPlugin.profileSet(filteredProperties);
      
      if (enableDebugLogging) {
        print('CleverTap profile updated: ${event.customID}');
      }
    }
  }

  @override
  Future<void> track({required TrackEvent event}) async {
    switch (event.eventName) {
      case 'Order Completed':
        await _trackRevenue(event);
        break;
      default:
        await _trackEvent(event);
    }
  }

  Future<void> _trackRevenue(TrackEvent event) async {
    final properties = Map<String, dynamic>.from(event.properties);
    final products = List<Map<String, dynamic>>.from(
      properties.remove('products') ?? [],
    );

    await CleverTapPlugin.recordChargedEvent(properties, products);
    
    if (enableDebugLogging) {
      print('CleverTap charged event: ${event.eventName}');
    }
  }

  Future<void> _trackEvent(TrackEvent event) async {
    await CleverTapPlugin.recordEvent(event.eventName, event.properties);
    
    if (enableDebugLogging) {
      print('CleverTap event: ${event.eventName}');
    }
  }

  @override
  Future<void> reset() async {
    await CleverTapPlugin.clearInAppResources(false);
    isFirstIdentification = true;
    
    if (enableDebugLogging) {
      print('CleverTap data cleared');
    }
  }

  bool _isValidData(dynamic value) {
    if (value == null) return false;
    if (value is String && value.trim().isEmpty) return false;
    return true;
  }
}

Then use your custom integration:

await iforevents.init(integrations: [
  const CustomClevertapIntegration(
    enableDebugLogging: true, // Enable for debugging
    sensitiveProperties: ['email', 'phone', 'ssn'],
  ),
]);

Push Notification Integration #

CleverTap supports push notifications. Here's how to set them up:

Android Push Setup

  1. Add Firebase to your project and download google-services.json

  2. Configure FCM in CleverTap Dashboard:

    • Go to Settings β†’ Channels β†’ Mobile Push β†’ Android
    • Upload your FCM Server Key

  3. Handle push notifications in your app:

import 'package:clevertap_plugin/clevertap_plugin.dart';

class PushNotificationHandler {
  static void initialize() {
    CleverTapPlugin.createNotificationChannel(
      "your_channel_id",
      "Channel Name", 
      "Channel Description",
      5,
      true
    );
    
    // Set up notification handlers
    CleverTapPlugin.setCleverTapPushNotificationClickedHandler(
      _onPushNotificationClicked
    );
  }
  
  static void _onPushNotificationClicked(Map<String, dynamic> message) {
    print("Push notification clicked: $message");
    // Handle notification click
  }
}

iOS Push Setup

  1. Enable Push Notifications in Xcode:

    • Go to your target β†’ Capabilities β†’ Push Notifications β†’ ON

  2. Upload APNs Certificate to CleverTap Dashboard:

    • Go to Settings β†’ Channels β†’ Mobile Push β†’ iOS
    • Upload your APNs certificate

Best Practices #

1. User Profile Properties #

  • Use CleverTap's special properties: Email, Name, Phone, DOB
  • Keep profile properties consistent and updated
  • Use appropriate data types for each property

2. Event Naming #

  • Use clear, consistent event names
  • Follow CleverTap's event naming conventions
  • Group related events with consistent prefixes

3. Revenue Tracking #

  • Always use "Order Completed" for revenue events
  • Include product details in the products array
  • Track both transaction-level and product-level data

4. Campaign Optimization #

  • Track events that can trigger campaigns
  • Include relevant properties for segmentation
  • Use consistent property names across events

CleverTap Dashboard Features #

Real-time Analytics #

  1. Go to CleverTap Dashboard β†’ Analytics
  2. View real-time event streams
  3. Monitor user activity and engagement

User Segmentation #

  1. Create segments based on user properties and behavior
  2. Use events and properties for targeting
  3. Test different segment criteria

Campaign Management #

  1. Create campaigns triggered by events
  2. Use user properties for personalization
  3. Track campaign performance and engagement

Funnel Analysis #

  1. Create funnels using tracked events
  2. Analyze conversion rates and drop-offs
  3. Optimize user journeys based on data

Troubleshooting #

Common Issues #

  1. Events not appearing in CleverTap Dashboard

    • Check Account ID and Token configuration
    • Verify native setup for Android/iOS
    • Events may take a few minutes to appear

  2. Push notifications not working

    • Verify FCM/APNs configuration
    • Check certificate uploads in CleverTap dashboard
    • Test with CleverTap's push notification testing tools

  3. User profiles not updating

    • Ensure proper user identification flow
    • Check property name mapping (Email, Name, Phone)
    • Verify data types and formats

Debug Mode #

Enable debug logging to troubleshoot:

await CleverTapPlugin.setDebugLevel(3); // Maximum debug level

Creating Custom Integrations #

You can extend the Integration class to create your own custom integrations:

import 'package:iforevents/iforevents.dart';

class CustomClevertapIntegration extends Integration {
  final String accountId;
  final String token;
  final String region;
  
  const CustomClevertapIntegration({
    required this.accountId,
    required this.token,
    required this.region,
  });

  @override
  Future<void> init() async {
    // IMPORTANT: Always call super.init() first due to @mustCallSuper
    await super.init();
    
    // Custom initialization logic
    CleverTapPlugin.initialize(
      accountId: accountId,
      token: token,
      region: region,
    );
    print('Custom CleverTap Integration initialized');
  }

  @override
  Future<void> identify({required IdentifyEvent event}) async {
    // IMPORTANT: Always call super.identify() first due to @mustCallSuper
    await super.identify(event: event);
    
    // Custom user profile setup
    final profile = <String, dynamic>{
      'Identity': event.customID,
      'Name': event.properties['name'],
      'Email': event.properties['email'],
      'Phone': event.properties['phone'],
      'custom_user_type': event.properties['user_type'] ?? 'standard',
    };
    
    // Remove null values
    profile.removeWhere((key, value) => value == null);
    
    await CleverTapPlugin.profileSet(profile);
    print('User profile set: ${event.customID}');
  }

  @override
  Future<void> track({required TrackEvent event}) async {
    // IMPORTANT: Always call super.track() first due to @mustCallSuper
    await super.track(event: event);
    
    // Custom event tracking with enhanced properties
    final enhancedProperties = <String, dynamic>{
      'timestamp': DateTime.now().toIso8601String(),
      'app_version': '1.0.0', // Add your app version
      ...event.properties,
    };
    
    // Handle special CleverTap events
    if (event.eventName == 'Charged') {
      await _handleChargedEvent(enhancedProperties);
    } else {
      await CleverTapPlugin.recordEvent(event.eventName, enhancedProperties);
    }
    
    print('Event tracked: ${event.eventName}');
  }

  Future<void> _handleChargedEvent(Map<String, dynamic> properties) async {
    // CleverTap requires specific structure for charged events
    final chargeDetails = <String, dynamic>{
      'Amount': properties['amount'] ?? 0,
      'Currency': properties['currency'] ?? 'USD',
      'Payment Mode': properties['payment_method'] ?? 'Unknown',
      'Charged ID': properties['transaction_id'] ?? DateTime.now().millisecondsSinceEpoch.toString(),
    };
    
    final items = properties['items'] as List<dynamic>? ?? [];
    
    await CleverTapPlugin.recordChargedEvent(chargeDetails, items);
  }

  @override
  Future<void> reset() async {
    // IMPORTANT: Always call super.reset() first due to @mustCallSuper
    await super.reset();
    
    // Custom reset logic
    await CleverTapPlugin.profileRemoveValueForKey('Identity');
    print('CleverTap profile reset');
  }

  @override
  Future<void> pageView({required PageViewEvent event}) async {
    // IMPORTANT: Always call super.pageView() first due to @mustCallSuper
    await super.pageView(event: event);
    
    // Custom page view tracking
    if (event.toRoute?.name != null) {
      await CleverTapPlugin.recordEvent('Page View', {
        'Page Name': event.toRoute!.name,
        'Navigation Type': event.navigationType.toString(),
        'Previous Page': event.previousRoute?.name ?? 'Unknown',
        'Timestamp': DateTime.now().toIso8601String(),
      });
      print('Page view tracked: ${event.toRoute!.name}');
    }
  }
}

Package Dependencies #

This package uses the following dependencies:

CleverTap Documentation #

For more information about CleverTap:

Support #

License #

This project is licensed under the MIT License - see the LICENSE file for details.

Made with ❀️ by Innovafour

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Metadata

CleverTap customer engagement integration for IForEvents - Advanced user analytics, segmentation, and personalized messaging.

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License

MIT (license)

Dependencies

clevertap_plugin, flutter, iforevents

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